Messaging Consent & Privacy Policy

Wellness and Recover

Effective Date: April 15, 2026

This Messaging Consent & Privacy Policy describes how Wellness and Recover ("we," "us," or "our") collects, uses, and protects information in connection with our text messaging program. By opting in to receive text messages from us, you agree to the terms outlined below.

Data Sharing

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be monitored elsewhere in this policy excludes mobile opt-in data.

Wellness and Recover Messaging Terms and Conditions

  1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
  2. You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at customerservice@wellnessandrecover.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Consent and Opt-In

By providing your mobile phone number and selecting the consent option on our Contact Us form, you expressly consent to receive informational text messages from Wellness and Recover at the phone number you provided. These messages may include:

  • Responses to your inquiries
  • Appointment reminders and scheduling updates
  • Information relevant to your relationship with us

Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message.

Message Frequency and Rates

Message frequency varies based on communication needs. Standard message and data rates may apply depending on your mobile carrier and plan. Contact your wireless provider for details about your specific plan.

Information We Collect

When you opt in to our messaging program, we may collect:

  • Your mobile phone number
  • Your name and email address (as provided on our contact form)
  • Your messaging consent preference
  • Records of messages sent and received

How We Use Your Information

We use the information collected through our messaging program solely to:

  • Send you the informational text messages you have consented to receive
  • Respond to your inquiries and provide customer support
  • Send appointment reminders and scheduling updates
  • Provide information relevant to your relationship with us

We do not use your information for promotional or marketing text messages. Our messaging program is strictly informational.

Opting Out

You may opt out of receiving text messages at any time by:

After opting out, you will receive a final confirmation message. You will no longer receive text messages from us unless you re-subscribe.

Getting Help

If you are experiencing issues with our messaging program or need assistance:

Security

We implement reasonable security measures to protect the information collected through our messaging program. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Messaging Consent & Privacy Policy, please contact us: